Since May 1, the call center has received over 10,000 calls about the new benefit for children aged from eight to 17. Most frequently, the callers asked about the procedure of benefit assignment and the way of evaluation of family needs. Parents also asked how to file the application correctly and how documents certifying the right to the benefit can be presented.
The new benefit for children aged from eight to 17 is meant for families with low income. The benefit is assigned on the basis of a comprehensive assessment of family needs: it is given to families with a per capita income smaller than the subsistence minimum, with an income or valid reasons for its absence, and with assets that meet relevant qualifications.
Information about the new benefit and the rules of its assignment can be received from the call center by dialing 8-800-6000-000 for free. Operators give information support to families and answer their questions.