The Russian Pension Fund has expedited the processing of applications from families with low income for children aged from eight to 17, An average application processing time is two to four working days.
Every new benefit application is processed individually. Fund specialists analyze the situation in detail and verify the provided information. If any inaccuracies are found, the Pension Fund will review a benefit assignment within three working days and will send a relevant notice to the family via the personal account on the public services portal or over the phone.
Questions and applications from citizens are received via the unified call center (8-800-600-0000), the online office of the Pension Fund, hotlines of PFR regional branches, and the Fund’s official group in social networks VKontakte and Odnoklassniki.