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4.8 million Russians use QR codes to receive cervices

Retirees, parents of large families and disabled people can get services using a QR code: a digital counterpart of paper and plastic IDs that confirms the holder's eligible status and welfare entitlements. 4.8 million people use QR codes today.

You can get one from you personal account on the Gosuslugi Portal and in the Gosuslugi mobile app. Since last year, the digital code can also be retrieved in the MAX mobile app, making access to benefits even simpler and easier. Digital certificates can be used instead of a paper ID to get store discounts, visit museums free of charge and confirm eligibility for subsidized travel and other welfare services.

The convenience QR codes offer is that they are always at hand and cannot be lost. The digital format also eliminates the risk of document wear and tear and ensures data protection. When the digital code is scanned, only the individual's benefit eligibility is verified, while personal data, such as the pension amount or disability group, remains hidden.

Digital certificates in the form of a QR code from the Gosuslugi Portal are convenient not only for individuals but also for businesses, as this format speeds up customer service, automates eligibility verification and reduces the risk of document fraud.