MAX will help you get important notifications from the Gosuslugi Portal|It is more convenient to use the messenger for status tracking instead of the portal user profile. A dedicated Gosuslugi chat bot has been set up to promptly inform you about all changes to services and provide quick answers related to allowances or other welfare.
In particular, notifications will show the status of your applications, including every stage of their review, remind you of scheduled doctor's appointments, and help you promptly track and pay a fine.
On top of that, MAX is also a convenient and secure authentication tool for the Gosuslugi Portal. When sending an authorization code, the messenger will prompt you to answer questions to make sure the data is not being requested by scammers. Following the authorization, MAX will make your interactions with the portal such as form filling or digital signature authorizations, faster and more efficient.
In order to receive notifications via the messenger, the phone number linked to it shall also be used on the Gosuslugi Portal. As soon as the system confirms the matching numbers, the chat bot will begin forwarding messages, based on the preferences set in your personal account on the portal. There, you can also configure exactly which notifications you wish to receive.
Generally, it is quite easy to start using the messenger: just download the app, open it and press 'Log In'. Next, enter your phone number and the confirmation code sent to you via a text message, set up contact access and enter the name to be used for chats. Once that is done, you can start chatting and make use of many of the messenger's other native features. In addition to text and voice messages, you can use MAX for video calls, create group chats, share files and use mini-apps.