This year, pensions for 90% of recipients have been assigned due to the proactive work that the Social Fund carries out before citizens reach the retirement age. Actions preceding the pension assignment allow to verify and clarify the required data so that payments are provided in full, yet with a minimal set of documents or with no application required at all.
Proactive measures and digital platform capabilities also help grant pensions faster. This year, 92% of payments were assigned by the Social Fund within 5 business days: twice as fast as the timeframe provided by law for assigning most pensions.
Work with future retirees begins early: a year or two before the retirement age, or even earlier if an individual applies for pre-retirement benefits. The Fund's staff update personal accounts, collect and verify information that directly impacts the amount of the future pension.
The main goal of that work is transitioning to proactive pension assignment and their automated provision upon reaching the retirement age. The application-free payout assignment is also developing thanks to the unified digital platform in the welfare area. It accumulates data on citizens from various agencies and fundamentally changes the approach to providing government services. Process automation is the platform's key principle that makes services more accessible and simpler for recipients.
Please note that all Social Fund's services are free of charge, regardless of where you receive them from: customer offices, multifunctional centers the Gosuslugi Portal online.