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Press center

Press center

Call Center services used by 5.8 mln citizens since year beginning

Some 5.8 million Russians have asked their questions about social security to the Unified Call Center since the beginning of 2022. “Most frequent questions were about social benefits, assignment of pensions, payments to families with children and maternity capital. Information about the assigned payments also topped the list of enquiries.

Pension Fund signs agreements with 108 banks to facilitate use of maternity capital for better home

Families that hold maternity capital certificates may use the funds to improve their homes without visiting client services of the Russian Pension Fund. For public convenience, the PFR has signed information exchange agreements with 108 banks, so that parents could use the funds in a faster and easier manner. Interaction has been established with certain offices of Sberbank, VTB, Gazprombank and many other credit institutions.

Proactive pension notices sent to 6 mln Russians

The Pension Fund has sent proactive pension notices to 6 million Russians since the beginning of this year. The notices were received by men who have reached the age of 45, and women who have reached the age of 40.

Nearly 2 million Russians choose electronic labor books since year beginning

Almost 2 million working Russians opted for electronic labor books this year. A key advantage of the electronic labor book is the constant access of an employee to the information it contains. Such employees do not need to ask their employers for information, which often requires the submission of an application and several days of waiting.

Northern pensioners compensated for traveling to vacation destination by personal car

The Pension Fund will compensate the expenses of northern pensioners in traveling to their vacation destination by personal car since August 24, 2022. The government resolution, which broadened the possibility of compensation for traveling to the vacation destination and back, took effect on that day. Earlier, compensations were paid for using any kind of transport but personal.

New training module of Internet ABC to help pensioners use smart phones

Rostelecom and the Russian Pension Fund have prepared a new training module for the expanded course of the Internet ABC program, Smart Phone Fundamentals. The course will be useful to elderly people who have learned how to use a computer on a basic level and seek new knowledge.

16,500 families spend maternity capital on home construction, renovation in 2022

Some 16,500 families have spent their maternity capital on the construction or renovation of a private home since the beginning of this year. The Pension Fund has transferred a total of 5.3 billion rubles for these purposes. The money was provided for building a new home, expand the existent home, or compensate for home construction and renovation expenses.

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