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The Fund's effort to safeguard the rights of new payment and benefit recipients has been set up ahead of time. Even before the law of St. Petersburg simplifying the award procedure for the Resident of Leningrad under Siege badge, all Social Fund offices have received detailed instruction on how to interact with citizens and social welfare authorities. We completed tentative lists of Social Fund pension recipients who could potentially be covered by the new legislation.

Legal work is important for key benefits.

Since the start of 2025, the Social Fund has paid pregnancy and childbirth benefits to 603,000 women on maternity leave. In total, those payments amounted to over RUB 145 billion since the start of the year.

On Saturday, the Social Fund of Russia paid pensions and benefits due on the November holidays ahead of time. About 17 million people in total are to receive those payments, including over 9 million retirees, over 45,000 people owed incident insurance payments, about 7,9 million people entitled to unified child allowance and other family benefits.

The news regularly cover pension adjustments for certain months. For example, 'a pension hike in November' is erroneously perceived as an extra adjustment for everyone.

This year, the Social Fund made services like health rehabilitation or resort treatment appointments, monthly allowances on the first child (born or adopted), recovering the cost of travel to a Social Fund rehabilitation center, etc., easier to use. The Gosuslugi Portal now has the required forms.

The virtual assistant of the Social Fund's Unified Call Center processes over 20% of all incoming requests on its own. It helps people get information on the most popular topics, like maternity capital use, pension contributions or payment delivery mode change, with no operator's involvement.

This year, the supplement amounts to nearly RUB 3,000 for each family member who is unable to work and dependent on the retiree. That includes minor children, spouses who are unable to work, parents, as well as grand- or great-grandchildren if they are left without parents. Supplement on full-time students can be received until they reach the age of 23.

Retired former miners and pilots got an extra pension supplement in October 2025.

The service allows for planning an office visit, come at the appointed time and get the service you wanted quickly, instead of waiting in a queue. Prior appointments makes services go quicker by letting office staff look up visitors' issues beforehand, which, in turn, makes them able to service a greater number of people. The Social Fund's prior appointment service has been used 1.3 million time since the year started.